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Policies

Hand-crafted and eco-friendly products you can't find anywhere else. 


Shipping


Your order will ship as soon as possible via United States Postage Service, unless otherwise arranged. You will always receive the lowest possible price for shipping, postage and handling. Inquire about overnight or expedited shipping.

Track your order via the tracking number provided on your shipping notification e-mail. Make sure your address on file is correct and up to date.

Also, please allow a little extra time during Christmas.


International Customers

We gladly ship to international customers. However, we aren't aware of all customs laws in every country, so please study your region's customs and import laws before ordering organic materials.

Notice. Not responsible for items seized by customs.

 

Returns & Exchanges

Not satisfied? Return your unused product for a refund or exchange up to 30 days after purchase. Contact us for a complimentary seed replacement.

For lost or delayed orders, please file a claim at your local post office. Items returned as undeliverable will be refunded, minus shipping costs. No signature is required for packages.


Gift Wrapping

Is it a gift? Gift wrapping is available for individual (non-wholesale) orders for a small fee. Please contact us for arrangements. Complimentary gift cards are available for all orders upon request. 

Price tags will not appear on any individual (non-wholesale) order; invoices and receipts, unless requested by mail, will be sent electronically. 

Gifts certificates are also available.


Custom Labels

 

Free custom labels! All wholesale/bulk orders will include complimentary custom labels. Please e-mail any logos, graphics, images, or text you would like printed on each label.

Printing your own? All products can be ordered "bare," with no labeling or packaging, for full customization. E-mail us today to request complimentary samples of any of our products.


Seed Replacements

Not growing? Contact us for complimentary seed replacements on any order. Seeds are typically good for more than a year.

Keep cool and dry. Seeds shouldn't be exposed to light, moisture, or heat. Keep out of reach of children and pets.


Custom Products

 

We welcome custom product ideas and special requests. All items are designed, manufactured, and shipped in-house and can't be found anywhere else.

For promotional items, contact us at jasonkwatkins@gmail.com

All items are constructed from recyclable materials and are environmentally friendly. Please recycle.


High-Res Images

 

For photographs of any product, including high-resolution print images, click here. Exclusive content, feature articles, DIY tutorials, and interviews considered upon request.

If sharing images with your customers or readers, please include "Copyright by www.jpants.com" in the caption, and, whenever possible, link back to www.jpants.com.


Get In Touch

 

Questions? Send us an e-mail at jasonkwatkins@gmail.com and we will get back to you, usually within a day or two (except during holidays).

Individual orders? Visit our expanded product line at www.jpants4sale.etsy.com. 


Legal Notice

 

All content included herein is © Copyright 2017 by wwwjpants.com. All rights reserved.

All designs are property of www.jpants.com and cannot be copied, resold, or shared.